FASCINATING COMMUNICATION
This module allows you to chat with your guests via their favorite apps.
Incorporated is an incredible number of apps (16) for communicating with all types of messages (text, chat, video communication, sharing of images, videos, etc.), as well as apps for orientation in city.
It does not matter which country the guest comes from, he will find the app he using.
In addition to the world’s most famous communications apps (WhatsApp, Viber, Skype, Messenger…) this module also includes apps that are most used in large countries such as China and Russia (WeChat – more than one billion users, VKontakte – the largest social network in Russia)
HOW TO TEST:
On each page there is an icon from the picture below
User clicks the blue button and the icons for the communication channels will open
Guests can choose from the following 16 different channels:
WhatsApp , Facebook, Messenger, Email, SMS, Snapchat, Skype, VKontakte, Phone (click to call), Telegram, Line, WeChat, Viber, Waze, Google maps, Link to an external channel/contact page, Launch a Poptin popup.
NOTE: If you want to test these communication channels, you must have these apps installed on your device. The hotel needs to make contacts that will open directly when the guest presses the appropriate button.
There is no Hotel Hospitality platform in the world that has this kind of communication with hotel guests.
Other platforms offer a maximum of 3-4 channels of communication.
Thanks to these apps (communication channels) guests will communicate via their favorite channels, via apps with which they have experience. On this way will increase their satisfaction (easy communication), the hotel will achieve the following goals:
- Get more leads and calls
- Improve guest support
- Direct guests to hotel location
How does each channel work
add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window.
add your business email, and once the visitors click on the email button, their email client will be launched. For example Gmail or Outlook.
is a multimedia messaging app used globally. Snapchat lets you talk with your friends, view live stories from around the world, and explore news. Add your Snapchat username and let your visitors find you easily on Snapchat
is a russian online social network. Vkontakte is available in a few languages and it is very popular among Russian-speaking users. Add you Vkontakte username and let your visitors contact you directly through the app.
is a instant messaging and voice over IP app developed by Telegram Messenger LLP. Add your Telegram username and let your visitors contact your directly via Telegram app.
is a Chinese multi-purpose messaging, social media and mobile payment app. Add your WeChat User ID and let your visitors search for you easily. In the pro plan, you can upload a QR code.
is a GPS navigation app that works on smartphones and tablets with GPS support, owned by Google. Add your Waze location link and direct your visitors to your store’s location via Waze app.
add a link to any web-page you want (for example, contact page) and drive more visitors to get in touch with you. A popular use case for the direct link channel would be to upload a Facebook Messenger icon, and link it to your Facebook Messenger chatbot Chatfuel, Manychat, or and other Messenger bot platform.
add the link to your Facebook business page (fan page), and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. You will get the message into your Facebook page inbox.
add your phone number, and let your visitors send you a direct SMS via their mobile devices.
Skype is a telecommunications app that provides free online voice calls, video chat calls, messaging, affordable international calling to mobiles or landlines. Add your Skype username and let your visitors call and message you easily via Skype.
one of the most useful cases. Add your phone number and let your visitors call you in a click of a button. Call now button is very popular for mobile visitors and can help you get more calls easily.
Line is a free app for instant communications on desktop and mobile devices. With Line you can send texts, images, video and audio, and conduct free VoIP conversations and video conferences. Add your Line URL and let your visitors contact you easily via Line app.
is a cross-platform instant messaging and voice over IP app. Add your phone number and let you visitors call you and message your via the Viber chat button.
add your business location link as it shown on Google maps, and direct your visitors to your business’ location through Google maps app.
add a ‘direct link’ of your popup from your Poptin.com account, and launch a popup with a contact form when the visitor clicks on the button.