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Hotel Hospitality QR Version

This Hotel Hospitality variant is similar to the basic variant (https://digmarkt.com/hotel-hospitality/), but instead of the guest in the room receiving a device on which is the HH platform is already ready, he with his own smartphone scans the QR code located in the room and gets a platform with about 70 services, which is much less service than in the basic variant.

No matter how many world hotels you have been to, how many HH platforms you have reviewed, you will not find all the features that this platform has in all of these other HH platforms together.

This is a CMS platform for hotels and other tourist accommodation units (camps, apartment complexes, etc.), and its purpose is a digital interactive presentation of its own and partner offer to both current and former hotel guests and VIP members; fast, free and effective communication between guests and hotel staff as well as optimization of the process of interaction between the service provider and the customer using smart devices.

The idea of the platform is to provide the guest with detailed information about all services, facilities, events and other things in and around the hotel in a simple, fast, visual and non-assailant way when it is most convenient for the guest and to provide access that things as easily as possible.

How does this work?

The work is very simple. No need to install an app or anything else. With their smartphone, guests simply scan the QR code that is in a visible place in the room (see the photo slider at the top of the screen), accessing the attractive digital menu.

Test the ease of operation, scan the QR code below with your mobile phone or click on it…The image on the right (the image below on the mobile version of the site) is a screenshot of the home page of the Demo variant.

NOTE:When you click on a title, a new tab will open. To return to this page, close new page tab, do not click “Back” because that button applies to the other platform.

(NOTE: When testing various orders and purchases, you must enter the room number and password in the Checkout section. You can enter arbitrary values, but only numbers (numeric values).)

The submitted order goes directly to the specified place, depending on what it is about, i.e. what is being ordered: a restaurant, kitchen, bar, laundry and ironing room, pizzeria, beauty, massage and hair salon, travel agency, rent-a-car, etc.…Guests receive notifications about the status of their order, including a feedback survey to help ensure full customer satisfaction.

How Hotel Hospitality QR Version​ helps hotels

Hotel Hospitality QR Version has more than 70 features that facilitate hotel operations, increase guest satisfaction and hotel revenue. If you want all or part of this for your hotel, carefully read the text that open in the title in yelow fields below. Discover incredible opportunities to earn extra money, make your business easier and increase your guest satisfaction.

– It allows guests to directly order or book hotel services via cell phones or tablets, whether the guest is at or outside the hotel.
– In real time provides guests with all the information about additional services, events and special offers and discounts on certain hotel services 24 hours a day, inside and outside the hotel.
– Informs the guests and presents them with all current actions and promotions; through the interactive map of the city, guests are given a glimpse of all sights, museums, shopping centers, restaurants, interesting event and the like to be visited, which are booked by the hotel upon his/her request.
– An attractive way of listing a large number of services that the customer does not know leads to the use of these services and an increase of the guest’s consumption.

– It is a tool for analyzing the opinions of guests through the survey systems during the stay and after the guests’ stay.
– Provides instant insight and quick response to guests’ comments via direct communication between guests and hotel staff.
– The guest completes a large number of services and requests, many of whom he/she did not even know that they exist, in a very light and attractive way, without losing time and annoyance by calling the reception by phone.
– All this leads to an INCREASED SATISFACTION OF GUESTS.

– It enables easy and effective advertising and promotion of all hotel and partner services on your guests’ devices (see https://digmarkt.com/hotel-hospitality/additional-profit/)

– Using a mobile application reduces the need for paper brochures and other promotional materials.
– Saves time and resources needed for the preparation and processing of promotional materials through the Content Management System (CMS).
– Reduces the need for additional staff by reducing peak loads by direct communication between the guest and the service provider or information

What can the guest do and what can he get with the help of Hotel Hospitality QR Version

Hotel Hospitality QR Version helps guests in many areas: to get what they need more easily, to find their way around the hotel more easily, to get important information about the city (what to visit, where to eat, what are the customs, etc…). See below some functions that guests can use:

  • Calling a service or refilling the mini bar.
  • Overview of the menu, and the order of food and drinks from the hotel restaurant.
  • Ordering a wake-up, taxi, rent-a-car, transfer, trips, ironing or washing of clothes, the cleaning of rooms, reporting failures and many other services
  • Overview of the list of prices for all hotel services, such as massages, saunas, swimming pools, various sports with the possibility of interactive ordering and / or booking.
  • Reservations of a congress hall for seminars and presentations, restaurants, places in a diner restaurant, business meetings, weddings … all with the possibility of choosing the desired facility, both by the guests of the hotel and the guests out of hotel.
  • Viewing, booking and ordering various content such as trips, car rentals, scooter rentals and the like, either from a hotel offer or partner agency and making various requests to the hotel such as booking air tickets, tickets for certain performances, sporting events, cultural events and the like.
  • Filling out the survey during the stay and after checking-out.
  • Making suggestions and remarks, and inquiring the reception desk.
  • Overview of hotel information such as restaurant’s working hours, phone book access, exchange rates, direct booking of rooms (either via the hotel form, either via Booking.com or any other service), overview of the rooms and any services offered by the hotel and much more.
  • Breakfast, lunch or dinner service time, overview of the complete menu in several ways, lunch menu and dinner menu check for the following few days, check-in and check-out, mini bar prices, etc.
  • Review of information about the place/location or other nearby places/locations and the sights that can be seen, an interactive map with sights and museums, shopping centers of the restaurants, disco clubs, sports events, and the like. It is possible to get to each location with the help of the GPS system built into the app.
  • A fun wall that allows the hotel to set up information related to events in a hotel, and allows the guest to comment or set up content related to the hotel and hotel services, enables fast connection to social networks, uploads photos and the like, all accompanied by geolocation monitoring.
  • Specialized modules in the application for viewing and reading a daily or weekly press from the country the guest came from (it is possible to make links to about 30.000 magazines from around 270 countries), listening to radio stations from the country from which the guest came, listening to music videos ….
  • Module Event calendar organized by the hotel (promotions, seminars, special offers … which attracts more guests) or by the partner agencies, all events in the city.
  • Push Notification– the hotel sends information to all interested parties about everything that can be of interest to them, which increases the number of guests and turnover. In addition with the information, videos, text documents, photographs, etc. are added.
  • Crosseling and Upselling

All of the above basic features are fully customizable and can be removed and then restored if necessary

INCREASE THE AVERAGE RATING ON BOOKING.COM BY 0.8 POINTS